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Highly rated on Capterra with over 600+ reviews!

Elevating customer experiences 

100,000+

customers in 96 countries

79%

left a competitor for us

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Customer Surveys

Built to support data security and compliance. ISO 27001 certified, GDPR and HIPAA compliant & more 

Employee Surveys

Built to support data security and compliance. ISO 27001 certified, GDPR and HIPAA compliant & more 

Institutional Research/Surveys

Built to support data security and compliance. ISO 27001 certified, GDPR and HIPAA compliant & more 

Market Research Surveys

Built to support data security and compliance. ISO 27001 certified, GDPR and HIPAA compliant & more 

Customer  Surveys

Transform customer feedback into strategic business decisions by understanding, analyzing, and monitoring trends and patterns.  

Boost Customer Loyalty

Employee Survey

Understand employee sentiments to streamline processes, unlock productivity, and accelerate organizational growth.

Improve Engagement

Market Research Surveys

Gauge audience preferences and evaluate product success with leading analytics that deep-dive into responses.

Assess Perceptions 

Institutional Surveys 

Identify key drivers to strategize your approach and deliver value at every touchpoint. 

Gather Critical Insights 

Integrated for success 

Automate critical processes and work seamlessly across platforms with thousands of integrations to improve communication between teams and ensure effortless efficiency. 

Streamlined for success

Automate processes and simplify workflows through SoGoSurvey integrations with Salesforce, Zapier, Google Analytics, and more.

Improve customer experiences across touchpoints. Go beyond the NPS, CSAT, and CES surveys to understand key drivers and address perception gaps.  

Get your personalised

demo today.

Improve customer experiences across touchpoints. Go beyond the NPS, CSAT, and CES surveys to understand key drivers and address perception gaps.  

Get a complete overview

Everything you need to know  

View key highlights at a glance, track changing trends and patterns, and dive deeper into insights with a comprehensive dashboard. 

Drive action 

Deep dive into responses with analytics 

Go beyond the responses to read between the lines and leverage insights that help transform customer experiences. 

Realign priorities

Identify critical strengths and weaknesses 

Go beyond the numbers to identify critical factors with our Key Driver Analysis. Course-correct to strategize for maximum impact at every touchpoint with essential insights. 

Get detailed insights into audience segments, identify trends and correlation over time, and more with dynamic reports.

Get everyone on the same page

Share the insights 

Don't believe us? 

Take a look at what our customers have to say!

“Customer service experience is second to none." 

“SoGo’s customer service experience is second to none. We were impressed with the ease and ability to track survey responses. Platform is extremely user-friendly, customizable and offers great functions”

Nejla Liias

President/Founder, 
Global Health Visions

"Transformed how we communicate."

“SoGoSurvey understood how important this project was to me. They didn’t just sell me a survey tool, they helped me transform how we communicate with our members.”

Genice DeCorte

CEO, 
HealthShare Credit Union

Saved us thousands.

Excellent product for a very good price! Saved us thousands of dollars from using a different database. Is very end user friendly. Appreciate the tracking details of each participant. I can see if they received the survey, read it, when they completed it, or what they did with it, so I know how to follow up with them."

Chrissy Morse

Real Estate Administrator, World Vision

Cross Tab Analysis 

Key Metrics 

Sentiment Analysis

Key Satisfaction Metrics 

Identify Experience Gaps

Touchpoint Breakdown

Highlight Critical Factors 

Engagement Report 

Dimensional Analysis Report

Omni Report

Get a complete overview

Everything you need to know

View key highlights at a glance, track changing trends and patterns, and dive deeper into insights with a comprehensive dashboard.  

View Trends

Identify critical strengths and weaknesses 

Go beyond the numbers to identify critical factors with our Key Driver Analysis. Course-correct to strategize for maximum impact at every touchpoint with essential insights. 

Highlight Critical Factors 

Filter by Tags

Track Custom Metrics 

Realign priorities

Multichannel Distribution

Security at the heart. 

We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone. 

Security at the heart. 

Touchpoint Breakdown

Streamline feedback

Make sure your customers always feel heard. Capture feedback and streamline follow-through with our powerful ticketing and feedback management platform.  

The most secure survey platform

Go beyond the responses to read between the lines and leverage insights that help transform customer experiences.

Deep dive into responses with analytics

Key Metrics

Sentiment Analysis

Drive action 

Cross Tab Analysis 

Fully managed projects

Understand critical experience gaps and identify key drivers to create meaningful experiences, all without lifting a finger. Our Managed Survey experts have you covered! 

We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone. 

Get everyone on the same page

Get detailed insights into audience segments, identify trends and correlation over time, and more with dynamic reports.

Dimensional Analysis Report

Omni Report

Share the insights  

Engagement Report 

Powerful feedback management platform 

Transform 

productivity

Understand your employee pulse

Identify and address engagement barriers at every stage to create a work culture that inspires collaboration and increases output. 

Empowering Leading Brands

Fully managed projects 

Understand critical experience gaps and identify key drivers to create meaningful experiences, all without lifting a finger. Our Managed Survey experts have you covered! 

The most secure survey platform

Security at the heart

We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone. 

Security at the heart 

We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone. 

Transform productivity

Understand your employee pulse

Identify and address engagement barriers at every stage to create a work culture that inspires collaboration and increases output. 

Streamline feedback

Powerful feedback management platform 

Make sure your customers always feel heard. Capture feedback and streamline follow-through with our powerful ticketing and feedback management platform.  

Identify Experience Gaps

Join the strongest brands on the planet.