100,000+
customers in 96 countries
79%
left a competitor for us
Customer Surveys
Built to support data security and compliance. ISO 27001 certified, GDPR and HIPAA compliant & more
Employee Surveys
Built to support data security and compliance. ISO 27001 certified, GDPR and HIPAA compliant & more
Transform customer feedback into strategic business decisions by understanding, analyzing, and monitoring trends and patterns.
Understand employee sentiments to streamline processes, unlock productivity, and accelerate organizational growth.
Gauge audience preferences and evaluate product success with leading analytics that deep-dive into responses.
Identify key drivers to strategize your approach and deliver value at every touchpoint.
From capturing real-time feedback to unlocking critical insights, SoGoSurvey has everything you need to create better customer and employee experiences.
Get your personalised
demo today.
Turn customers into champions with NPS
From capturing real-time feedback to unlocking critical insights, SoGoSurvey has everything you need to create better customer and employee experiences.
Get the answers you need.
HealthShare Credit Union saw a 600% higher response rate after switching to SoGoSurvey
Nejla Liias
President/Founder,
Global Health Visions
"Transformed how we communicate."
“SoGoSurvey understood how important this project was to me. They didn’t just sell me a survey tool, they helped me transform how we communicate with our members.”
Genice DeCorte
CEO,
HealthShare Credit Union
“Saved us thousands.”
“Excellent product for a very good price! Saved us thousands of dollars from using a different database. Is very end user friendly. Appreciate the tracking details of each participant. I can see if they received the survey, read it, when they completed it, or what they did with it, so I know how to follow up with them."
Chrissy Morse
Real Estate Administrator, World Vision
Get the answers you need.
Customize your dashboard to monitor NPS trends across touchpoints, spot changes, and identify red flags early on.
+ View Highlights
Understand your workforce pulse.
Get notified of detractors with email alerts that prompt rapid action and improve your customer experience.
+ Trigger Responses
Security at the heart.
We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone.
Security at the heart.
Fully Anonymous Surveys
Start a conversation with your customers wherever they are to understand loyalty and gauge market perception with omnichannel distribution.
Accurately analyze customer experiences.
+ Email and SMS
+ Website and App
Fully managed projects
Understand critical experience gaps and identify key drivers to create meaningful experiences, all without lifting a finger. Our Managed Survey experts have you covered!
We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone.
With powerful feedback management.
A leading B2C company halved their complaint resolution time and saw a 10% increase in CSAT
Close the Loop
Raise Critical Tickets
Customize Alerts
Join Global Leaders
Security at the heart
We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone.
+ Automate Survey Distribution
Push data from SoGoSurvey into any platform
Push data from SoGoSurvey into any platform
Pull data from any platform into your SoGoSurvey account
Automatically trigger survey invitations to quickly obtain feedback
Unlock insights
Explore a solution that works for you.
Omnichannel Reach
Advanced Analytics
One-Click Reports
Fully-Customizable Surveys
Accurately analyze customer experiences.
A Fortune 500 bank earned 85% more upsell revenue by revamping CX
Comprehensive CX Dashboard
Identify Key Drivers
Understand Customer Journey
Predict Churn
Understand your workforce pulse.
A leading global company improved retention by 1.5x after implementing engagement insights
Curated EX Dashboard
Increase Productivity
Automate Pulse Surveys
Improve Employee Engagement
With powerful feedback management.
A leading B2C company halved their complaint resolution time and saw a 10% increase in CSAT
Raise Critical Tickets
Customize Alerts
Close the Loop
Pull data from any platform into your SoGoSurvey account
Automatically trigger survey invitations to quickly obtain feedback
#1 Survey Software
+ Dive Deeper into NPS
+ QR Code and Kiosk
+ Social Media
+ Address At-Risk customers
653 people
booked a demo yesterday
Raise a Dialogue
Customize alerts
Track NPS
across touchpoints
Raise a Dialogue
Fully-Customizable Surveys
Multichannel Distribution
Real-Time Reports
Advanced Analytics
Comprehensive CX Dashboard
Churn Prediction
Journey Analytics
Key Driver Analysis
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Automated Pulse Surveys
Employee Engagement Report
Fully Anonymous Surveys
Identify customers at risk of churn.
Capture in the moment feedback to monitor changing sentiments and take early action.
Reach customers across channels
Leverage comprehensive insights.
Gather responses across all channels to get complete insights into customer loyalty.
Customize your dashboard
Get a quick
overview.
View highlights and dive deeper into the metrics that matter with a customized dashboard.
Website Embedding
Quick Question: Are your customers your biggest fans?
Discover what really matters to your customer experience and evolve strategies to accelerate NPS growth
Accurately analyze customer experiences.
+ Identify Correlation
Social Media
Email
Website Embedding
Understand your workforce pulse.
Raise your NPS by knowing which key drivers need to improve and by how much to fuel your business strategy.
+ Set Goals
Fully Anonymous Surveys
+ Assess Driver Impact
+ Improve Loyalty
Get a 360-degree perspective with additional key metrics to assess how your customers really feel.
Accurately analyze customer experiences.
+ CES Survey
+ Survey
Social Media
Email
Website Embedding
+ Custom Metrics
Join Global Leaders
Track NPS
across touchpoints
Identify customers at risk of churn.
Capture in the moment feedback to monitor changing sentiments and take early action.
Reach customers across channels
Leverage comprehensive insights.
Gather responses across all channels to get complete insights into customer loyalty.
Customize your dashboard
Get a quick
overview.
View highlights and dive deeper into the metrics that matter with a customized dashboard.
Quick Question: Are your customers your biggest fans?
+ Get Alerted to Changing Trends
+ Analyze Touchpoint Drivers
+ View Key Strengths and Weaknesses
Push data from Sogolytics into any platform
Pull data from any platform into your Sogolytics account
Automatically trigger survey invitations to quickly obtain feedback
Security
at the heart
We adhere to the strictest global standards to give our clients the ease of assured security. With Sogolytics, your data remains yours alone.
Join
Global
Leaders
Turn customers into champions with NPS
Measure, analyze, and drive loyalty with NPS
QR Code and Kiosk
Get notified of detractors with email alerts that prompt rapid action and improve your customer experience.
Identify Correlation
View Key Strengths and Weaknesses
Analyze Touchpoint Drivers
Security at the heart
We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone.
Push data from SoGoSurvey into any platform
Pull data from any platform into your SoGoSurvey account
Automatically trigger survey invitations to quickly obtain feedback
Security at the heart
We adhere to the strictest global standards to give our clients the ease of assured security. With SoGoSurvey, your data remains yours alone.
+ Track Trends Over Time